The All New Triib Mobile App beckons. While it has slid off the original month we speculated for release, we're more than confident the functionality and experience upgrade you and your members will receive will absolutely make up for it.
We've heard a lot of feedback from customers on increasing transparency further. Even on product development, which is quite the beast to wrangle, we agreed - and for our customers, we could do better.
So consider the following a living document of sorts. Every week we'll update this post with two things:
- Status update on the Mobile App
- Feature or experience highlight in the App
Update December 6th, 2019
The Mobile App release is: ON TRACK - Late December 2019.
FEATURE HIGHLIGHT - MEMBER SETTINGS
Members can update their own profile image, easily, right from their phone. As a bonus, a staff member can also snap and upload a new member's first profile picture and upload it to their account. (first upload only)
SET & EDIT PIN
Forgot your PIN? Same. Access it quickly right from the app or update it as needed.
EASY BILLING UPDATES & HISTORY
Members can now make payment information updates right from the app for smooth, seamless switchover to a new card or bank account. They can also access their latest invoice history.
Communicate with members as much (or as little) as they want. Personalizing notifications and alerts tailors the experience of your business to the members communication style.
People get informed with the right information at the right time!
Update November 29th, 2019
The Mobile App release is: ON TRACK - December 2019. As we get closer, the launch window begins to take shape! We're looking at dates in late December.
FEATURE HIGHLIGHT - WORKOUT DISPLAY
You will be able to be posted inside of workout/announcement sections.
This brand new feature will allow you to post videos that can be watched natively in the app. Entertain and educate your members before they head into a workout or use video to communicate key happenings at your location. Videos will key off any youtube or vimeo link so set up a free account you can post from if you don't have one already!
Lots of customizations here. Edit workout type, scoring style and description. As you can currently, control the order of each section that a user sees. This helps when you want to have an 'Announcements' or 'Coaches Notes' section first.
Update November 22nd, 2019
The Mobile App release is: ON TRACK - December 2019..
FEATURE HIGHLIGHT - CLASS FEED
LIKING & COMMENTING
Encourage members and allow your community to thrive with every completed workout.
Celebrate personal records or key achievements. Stay connected and engage your membership inside & outside your gym.
Settings for privacy allow members to control their experience with ease.
Update November 15th, 2019
The Mobile App release has been updated to reflect the new expected launch timeframe: December 2019.
FEATURE HIGHLIGHT - MEMBER RSVP, CHECK-IN & SCHEDULING
MEMBER RSVP & CHECK-IN
This straight forward usage performs the way you would expect.
MEMBER SCHEDULING & AGENDA
In the video below, you can see how a member would quickly & easily see the schedule for the week, select and reserve a class, and then have that class added to their personal agenda page.
The personal agenda page will be the first page seen upon log-in (if they have an upcoming class or event).
MEMBER CLASS PAGE VIEW
While absent from the video highlight, the below image calls out all the customizations and class-level changes you can make to really make your business come to life, making your class and coaches central to your member experience!
Hope you enjoyed this first update. We'll have many more on the way.
Actually we'll have a new one EVERY WEEK leading up to the launch so stay tuned!
WANT TO GET UPDATES FASTER?
If you're already a Triib partner, we encourage you to join our Facebook User Community. We post almost all news there FIRST, sometimes in real-time. Stay in the know and join here if you haven't yet.
As always, shoot us a message with any feedback or questions at firstname.lastname@example.org!
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