If appointment booking is an essential part of your current business, or if you're interested in upgrading revenue growth through this channel, get ready for Triib Appointments, appointment booking for fitness and wellness professionals. We've found that many gym owners are using separate systems to have the ability to schedule 1-to-1 appointment booking inside their facility.
Switching between two or more platforms to set up appointments is cumbersome and disconnects (or outright removes) the ability to track income relative to your other revenue streams like group classes.
Triib Appointments brings appointment booking capabilities into our all-in-one gym management software platform and it's launching soon!
What is appointment booking?
Appointment booking allows a user, staff, or admin to book an individual appointment according to a customized availability calendar.
Let's take a detailed look at what you can expect from Triib Appointments!
How will Appointments benefit me?
As a gym owner or fitness professional, you'll be able to build out fully integrated appointments for your business.
There are two core benefits for you:
The ability to generate new revenue streams.
The clarity & cost savings of consolidating existing operations under one all-in-one platform.
NEW REVENUE STREAMS
Some gym owners are shifting to a Personal Training(PT) first model, while others are ramping up their businesses by being less dependent on recurring class revenue. This powerful new tool will allow you to explore what works best for your business and give you more ways to deliver value to your members.
You will now be able to offer all of the following from within your Triib platform:
1-ON-1 PROSPECT CONSULTATIONS
FITNESS EVALUATION SESSIONS
RESOURCE RESERVATION (CRYO CHAMBERS, TANNING BEDS, ETC)
CLARITY OF CONSOLIDATION
If you're already offering personal coaching or similar appointments through external platforms (other than Triib), you can now bring that segment of your business back under one platform, simplifying the reporting and creating a MUCH better member experience.
Ultimately, this can act as a cost-saver on your overhead while improving your understanding of which appointments/staff members are driving your business forward.
Let's look at the three major features inside appointment booking in Triib.
1. SEAMLESS MEMBER SIGNUPS
Here's how quick and easy the signup experience is from the user's view (prospect or member):
This shows the self-booking experience of a prospect or member selecting an 'Intro Session' and then an appointment length. A staff member and time is then selected and the user is brought to a standard form and waiver review to finalize the booking.
After this, confirmation notifications are sent and the availability calendar for the selected staff will auto-update!
2. STAFF AVAILABILITY CALENDARS
Admins and staff can use the drag and drop availability calendar to set when they are available for bookings. This syncs dynamically with the member-side booking so users will only book into appointments that fit with your schedule!
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3. COMPLETE CUSTOMIZATION
Triib Appointments was designed with tons of easy-to-use settings that will allow you to customize appointment bookings to how (and when) your team works. Here are some examples of customizations you can expect:
Staff can set their individual availability for members to book into.
CUSTOM TYPES & PRICING
Set multiple appointment types, price points and durations.
PAY RATES BY STAFF
Custom pay rates by staff and appointment.
NOTIFICATIONS & RESTRICTIONS
Set member cancellation restrictions along with confirmation and reminder notifications.
SET PAYMENT POLICY
Set when payment is due (at booking or at time of appointment).
STAFF & APPOINTMENT DETAILS
Build out your bookings by adding staff photos and descriptions to appointment types and staff profiles.
There are tons of great details that will be coming out over the next few weeks including tutorials, deep-dives, and detailed overviews as Triib Appointments launches. We're so excited to bring appointments to Triib and to help you build the best fitness business possible.
As always, shoot us a note below with any feedback and send any questions to firstname.lastname@example.org!
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